With your Promoboxx account, you gain access to a number of support avenues. Our support team is available Monday through Friday, 9 am-5 pm EST. We are passionate about supporting retailers and local businesses, so please feel free to get in touch or learn more using the channels below.
Email:
- brand-support@promoboxx.com
Phone: 800-380-7502
- ext 3 for brand customers
Please note that when you give us a call, you will be asked to leave a voicemail. Your voicemail will be transcribed and sent to our support team who will call you at your preferred number within a few hours. Please include the best time to contact you if you prefer to receive a callback. If your issue is urgent, please indicate this in your voicemail so we may return your call as soon as possible.
*Currently, Promoboxx offers customer support in English only, though we do our best to accommodate all languages. Some brands may offer content in other languages. Please inquire to learn more.
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